Get in Touch
Send us a message
The best way to reach us is by email. Whether you're a client with a question, a macher who needs help with a listing, or anything in between — just write to us and we'll take care of it.
We respond within 24–48 hours, Sunday through Thursday
Email Support NowResponse Time
Within 48 hours
Available
Sun – Thu
We Serve
Worldwide
Common Questions
Quick answers to what we hear most often. Don't see your question? Just email us.
Send an email to support@mymacher.com with your name, business name, city, phone/WhatsApp number, services offered, languages spoken, and a short description of your business. Our team reviews every application and gets back to you within 48 hours.
Listings are completely free right now during our launch phase. We're building the community first. Get listed while it's free — early listings get the most visibility as we grow.
Just email us at support@mymacher.com with your business name and the details you'd like to update — hours, services, phone number, anything. We'll make the changes within 48 hours.
Clients can leave a star rating and written review on any listing. Every review is read by our team before it goes live — we don't publish anything inappropriate or fake. If you believe a review about your business is inaccurate, email us and we'll look into it.
Please email us at support@mymacher.com with the business name and what information looks incorrect. We take accuracy seriously and will review and correct it promptly.
The MyMacher AI Matchmaker asks you 12 questions about your personality, preferences, and what you're looking for. It then reads all the listings and their reviews and recommends your top 3 best-matched machers — with a personalized explanation of why each one is right for you. It's completely free to use.
Email us at support@mymacher.com from the email address associated with your listing and let us know you'd like it removed. We'll take it down within 24 hours, no questions asked.